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0331 777 7784 (Mon – Fri 09:00 am – 05:00PM)
0332 050 9992 (After hours booking & emergency response team)
0307 872 0000 (Backup contact)
Embrace Stories
The Problem, at a Glance
Mental health is a highly taboo topic in Pakistan with patients facing significant stigma and exclusion even from family and friends. The system aims to facilitate access to mental health services, and often handle violent patients in a state of psychosis needing to be restrained, sedated and transported in complete privacy.
Key Features
All our SOPs strictly adhere to international standards, and Saving 9 has built a roster of affiliated clinics, board-certified psychiatrists, and experienced psychologists who scrutinize and endorse all our emergency procedures
Our first responders are trained in psychological first aid, de-escalation and instructed self-defense in close-quarter grappling to ensure they can keep themselves, the patients, and their families safe in case of a violent physical struggle
Our transport vehicle is completely unmarked and incognito, specifically designed to preserve patient privacy discreetly in urban neighborhoods while being fully equipped for any form of psychological or medical emergency
Impact of Pilot
Since 2022, the Embrace ambulance has successfully handled 30+ mental health emergencies from all across urban and rural Islamabad/Rawalpindi, as well as intracity cases from Lahore, Peshawar and Sialkot. The Embrace team has extensive experience of managing complex cases ranging from patients with schizophrenia and bipolar disorder to drug induced psychosis and severe mood disorders
Safety Protocols
For every emergency, a consulting psychologist is included in a group call with the family member to extract and formulate a detailed history of the patient’s condition, and make a final decision regarding the need of pickup based on the circumstances.
In case the patient needs to be transported, the Embrace team arrives at the destination and the family needs to sign consent forms for both the involuntary pickup, as well as administering any sedatives with input from the consulting psychiatrist at the receiving facility.
Public Launch
Embrace’s crisis intervention wing is now well-established and streamlined. Saving 9 plans to publicly launch services in late 2023, including therapy and counseling in collaboration with Mahir-e-Nafsiyat and local clinics. Services after the launch will cover crisis intervention, online counseling, discreet facility transport, signposting, on-location therapy for students, and medical assistance. Emphasis on addressing mental health in universities and institutes
Donate Now
Direct Bank / Online Transfer
Make your payment directly into our bank account..
Account Holder’s Name: Saving 9 Training and Education Foundation
Bank’s Name: Askari Bank Limited
Account Number: 05804 2000 0665
IBAN: PK89 ASCM 0000 5804 2000 0665
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